1. Introduction

At Buyunique.in, customer satisfaction is our top priority. We aim to provide a hassle-free shopping experience and are committed to ensuring that our customers are fully satisfied with their purchases. If you are not completely satisfied with your order, our refund and return policy will guide you through the process.

2. Return Eligibility

  • Items must be returned within 48 hrs of the delivery date.
  • Products must be unused, unwashed, and in their original packaging with all tags attached.
  • Certain items, such as perishable goods, personal care items, and custom-made products, are not eligible for return.

3. Return Process

  • To initiate a return, please contact our customer service team at info@buyunique.in with your order number and reason for return.
  • Once your return request is approved, you will receive detailed instructions on how to return the item(s).
  • Pack the item(s) securely in the original packaging and include the return form provided.

4. Refunds

  • Upon receipt and inspection of the returned item(s), we will notify you of the status of your refund.
  • If the return is approved, a refund will be processed to the original method of payment within 3-7 business days.
  • Shipping costs are non-refundable, and return shipping costs will be deducted from the refund unless the return is due to a defective or incorrect item received.

5. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer service team at info@buyunique.in.

6. Non-Returnable Items

  • Gift cards
  • Downloadable software products
  • Health and personal care items
  • Customized or personalized items

7. Sale Items

  • Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

8. Contact Information

  • For any questions or concerns regarding our refund and return policy, please contact us at:
    • Email: info@buyunique.in
    • Phone: +91-8108116855
    • Address: Shop No.02, Sai Kripa Apt, Opp. Dashrath Plaza, Hanuman Nagar, Katemanivali, Kalyan East – 421306 – Maharashtra

Thank you for shopping at Buyunique.in! We appreciate your business and strive to provide the best shopping experience possible.